3 most frequently asked questions
1. How many kg of luggage are allowed and what is the price for an extra 20kg of luggage?
1. For persons from the age of 2 years, they are entitled to 20 kg of luggage and 5 kg in hand bag, babies 0-23 months have no luggage except for a stroller or a maxi. Extra baggage +20kg payment is €60, payment is made at check-in on the day of the flight.
2. For changing or canceling tickets, how long in advance should we be notified?
2. To change or cancel your ticket, you must contact 48 hours before the flight.
3. How far in advance should I confirm the flight?
3. Flight confirmation must always be done 48 hours before the flight. If you are not notified, we will contact you via e-mail, whatsapp or viber 48 hours or 24 hours before the flight.
